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Taste the Difference


How long will it take my hops to arrive? 

Hops are shipped by the seller (or their broker) after your payment has cleared.  As soon as your payment has cleared, we will get your order processed and shipped out. 



How do I know the hops I buy have been stored properly?

 We agree that the hops being listed have already been processed, are available for immediate shipment, are completely sealed (unopened boxes, no punctures) in original packaging, and have been stored cold. 


Order Cancellation & Refund Policy

Hops cannot be returned. If you have a problem, please contact us. 

To cancel & refund a sale all of the following conditions must be met:

  • Please notify us as soon as possible if you are in need of canceling your order. If hops order has already been shipped a refund will not be possible. 

  • It may take several business days for the credit to show on your account - this out of our hands and depends on how quickly your bank issues you the credit.

  • Incomplete or incorrect cancellation/refund requests will not be processed.

  • Partial refunds can only be issued for complete orders. Do not submit a partial refund request unless the order status = complete

  • Do not submit a request for multiple orders - a separate request is required for each order.

  • If you are requesting a partial refund (ie for 1 box out of 5), please:

    • Indicate Partial Refund instead of cancellation in the subject line and choose partially refund in the email body

    • Include the number of items to be refunded